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Privacy Policy

Last updated: 19/01/26

Nu City Civils Ltd is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

1. Who We Are

This website is operated by Nu City Civils Ltd.

  • Company name: Nu City Civils Ltd

  • Email: info@nucitycivils.com

  • Telephone: 0141 773 5000

  • Registered address: Garrowhill Business Centre
    68 Whirlow Road, Glasgow G69 6QE

For the purposes of UK data protection law, Nu City Civils Ltd is the Data Controller.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Contact information – name, email address, phone number

  • Enquiry information – details submitted via contact forms or email

  • Technical data – IP address, browser type, operating system

  • Usage data – pages visited, time spent on the website

We do not knowingly collect sensitive personal data unless explicitly provided and necessary.

3. How We Collect Your Data

Your data may be collected when you:

  • Submit a contact or enquiry form

  • Email or phone us directly

  • Browse our website (via cookies and analytics tools)

4. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide requested information

  • Communicate regarding services or potential projects

  • Improve website performance and user experience

  • Meet legal or regulatory obligations

We will only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – where you have given clear permission

  • Legitimate interests – to operate and grow our business

  • Contractual necessity – to provide services you request

  • Legal obligation – where required by law

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

  • Secure email systems

  • Restricted access to personal data

  • Regular system monitoring

We only retain personal data for as long as necessary to fulfil the purpose it was collected for, or to comply with legal requirements.

7. Sharing Your Data

We do not sell or rent your personal data.

We may share your data only where necessary with:

  • Professional advisers (e.g. legal or financial)

  • IT and website service providers

  • Regulatory authorities where legally required

All third parties are required to respect data protection laws.

8. Cookies

Our website may use cookies to improve functionality and analyse website traffic.

You can manage or disable cookies through your browser settings. For more information, please see our Cookies Policy.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

10. Data Retention

We only keep personal data for as long as reasonably necessary:

  • Enquiry data: up to [e.g. 12–24 months]

  • Contract-related data: in line with legal requirements

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website indicates acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 info@nucitycivils.com
📞 0141 773 5000

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